Terms of service

 

Effective Date: 01-10-2025

Welcome to Voila Giftshop (“we”, “our”, “us”). These Terms of Service (“Terms”) govern your use of our website located at www.voilagiftshop.com (“Site”) and the purchase of our products. By accessing or using our Site, you agree to be bound by these Terms. If you do not agree, please do not use our Site.

1. Use of Our Website

You agree to use this Site only for lawful purposes and in accordance with these Terms. You must be at least 18 years old or the legal age of majority in your jurisdiction to make a purchase.

2. Products & Orders

We make every effort to display our products accurately, including descriptions and prices. However, we do not guarantee that the content on our Site is always complete, current, or error-free.

We reserve the right to:

- Refuse or cancel any order at our sole discretion

- Limit quantities purchased per person, per household, or per order

- Make changes to product pricing or availability at any time without notice

3. Payment

All payments must be made at the time of purchase using accepted payment methods shown at checkout. Prices are listed in USD and include applicable taxes unless otherwise stated.

4. Shipping

We aim to process and ship orders promptly. Delivery times are estimates only and may vary based on your location and selected shipping method. We are not responsible for delays caused by third-party carriers or events beyond our control.

5. No Returns or Refunds

All sales are final. We do not accept returns or offer refunds, except in cases of items that are:

- Damaged upon arrival

- Incorrectly fulfilled (wrong item shipped)

If you experience an issue with your order, please contact us at support@voilagiftshop.com within [48 hours] of receiving your package, along with your order number and clear photos.

6. Intellectual Property

All content on this Site—including text, images, logos, graphics, and product designs—is the property of Voila Giftshop or its content suppliers and is protected by copyright and intellectual property laws. You may not use, reproduce, or distribute our content without written permission.

7. Privacy Policy

Your use of our Site is also governed by our Privacy Policy. Please review it to understand how we collect, use, and protect your information.

8. Limitation of Liability

To the fullest extent permitted by law, Voila Giftshop shall not be liable for any indirect, incidental, or consequential damages arising from your use of the Site or purchase of products from us.

9. Governing Law

These Terms shall be governed by and construed in accordance with the laws of Lebanon, without regard to its conflict of law principles.

10. Changes to These Terms

We may update these Terms at any time. Changes will be posted on this page with an updated effective date. It is your responsibility to review these Terms periodically.

11. Contact Us

For any questions about these Terms, please contact us at:
📧  gab.azw.87@gmail.com
📞 mobile: +961 70 666 050
🌐 https://voilagiftshop.com